Podmienky

Podmienky

=18ptPHILLIP ISLAND OFF-TRACK ACCOMMODATION =18pt =18ptTERMS AND CONDITIONS=12ptPlease read these terms and conditions carefully as they incorporate the basis upon which reservations are accepted by Phillip Island Off-Track Accommodation.=12ptMaking a reservation automatically accepts all the terms and conditions outlined hereunder. Phillip Island Off-Track Accommodation. ABN 15 567 866 738 reserves the right to change and/or modify any of these terms and conditions at any time without notice and such changes will become effective immediately. Please check these terms and conditions periodically for changes. The effective date of these terms and conditions is December 2017.
=12ptAMENITIES AND PERSONAL COMFORTS=12ptThe accommodation at Phillip Island Off-Track Accommodation is self-contained and unserviced. Initial provisions supplied include soaps and shampoo, and toilet paper in the bathroom. Tea, coffee, milk, sugar and water in the kitchen. These are not replenished during the stay. Also available is shared laundry on the ground floor.
=12ptARRIVAL/DEPARTURE=12ptCheck-in/arrival time is from 14:00 (2:00PM). We allow guests to arrive earlier and to store any luggage until the apartment is ready. Check-out/departure time is prior to 10:00 (10:00AM) ? late check-out after this time may incur an extra night?s charge. If the hotel is fully committed on the departure date, late departures or extensions not already confirmed will not be permitted.=12ptAll late check-outs are subject to availability and must be requested the day before check-out, prior to 10am. Late check-out is at the discretion of the Apartment manager. Late check-out after 11am will result in the following additional charges being applied to your account:=12pt11am ? 12pm $50.00 per hour=12ptAfter 12pm the full daily rate applies
=12pt =12ptBEDDING REQUESTS=12ptApartment #1 is a one-bedroom apartment. Sleeping a maximum of 4 people total. No additional bedding can be added. The main bedroom is fitted with 1 x king size bed for 2 people, and in the lounge room there are 2 x fold out sofa beds that sleep 1 person.=12ptApartment #2 is a one-bedroom apartment. Sleeping a maximum of 4 people total. No additional bedding can be added. The main bedroom is fitted with 1 x king size bed for 2 people, and in the lounge room there are 2 x fold out sofa beds that each sleep 1 person.=12ptApartment #3 is a one-bedroom apartment. Sleeping a maximum of 4 people total. No additional bedding can be added. The main bedroom is fitted with 1 king size bed for 2 people, and in the lounge room there is 1 x long single bed and 1 x fold out sofa bed, each sleeping 1 person.=12ptApartment #4 is a one-bedroom apartment. Sleeping a maximum of 4 people total. No additional bedding can be added. The main bedroom is fitted with 1 king size bed for 2 people, and in the lounge room there is 1 x long single bed and 1 x fold out sofa bed, each sleeping 1 person.=12ptApartment #5 is a one-bedroom apartment. Sleeping a maximum of 6 people total. No additional bedding can be added. The main bedroom is fitted with 1 x king size bed for 2 people, and in the lounge room there is 4 x long single beds each sleeping 1 person.
=12ptBONDS/ CREDIT CARD PRE-AUTHORISATION=12ptFor all reservations a refundable bond is required upon arrival. This covers any damage that may occur to the apartments during the occupied dates.=12ptApartment #1- $100 Bond=12ptApartment #2- $100 Bond=12ptApartment #3- $100 Bond=12ptApartment #4- $100 Bond=12ptApartment #5 - $200 Bond
=12ptSUITE DAMAGE=12ptThe guest who is registers at check-in/arrival will be held accountable for any damage to the apartment and its contents during the stay dates. The registered guest will be liable for damages caused (including those by third parties visiting the suite) which will result in forfeiting any deposits, pre-payment and also may be subject to additional charges depending on damage. We reserve the right to process any charges in addition to accommodation to the presented credit card supplied at check-in/arrival. In the event payment by credit card fails for any reason the Guest agrees to pay the balance within 7 days of being notified in writing of the payment required by the Agent.
=12ptCANCELLATIONS=12ptBooking Conditions and Cancellation Policy.=12ptThis policy applies to all reservations not subject to the Special Events Cancellation Policy. =12pt·        =12ptAll reservations require a deposit of the first night?s Tariff to confirm reservations. =12pt·        =12ptCancelation more than 7 days out from arrival = No charge.=12pt·        =12ptCancelation less than 7 days out from arrival = Deposit forfeited.=12pt·        =12ptCancelation less than 48 hours from arrival or no-show = Deposit forfeited plus 50% of tariff of total nights booked.=12pt =12ptSpecial Events Booking Conditions and Cancellation Policy.=12ptSpecial Events Periods - Major Events, Holiday weekends and all events at Phillip Island Race Track. Guests will be informed that the period they have requested is a Special Event Period. =12pt·        =12ptAll reservations require a non-refundable deposit of the first night?s tariff to secure booking.=12pt·        =12ptCancelation less than 48 hours from event or no-show = Non-refundable deposit plus balance of tariff of total nights booked.
=12ptCAR PARKING=12ptYou agree to enter the car park at your own risk. Phillip Island Off-Track Accommodation does not accept any responsibility for damages or loss to your property or property belonging to someone else.
=12ptCHILD POLICY
=12pt =12ptChildren aged 0-2 years are free of charge using existing bedding (rollaway/sofa is not existing bedding) Child rate applies for children aged 3-12 years and will be charged at $30 per night. =12pt Conditions apply: refer to Maximum Capacity Per Suite.
=12ptEMERGENCY SERVICE FEE=12ptThe registered guest agrees to pay any Emergency Service Callout Fee charged for false alarms. This includes circumstances relating to smoking and cooking inside of the room where the smoke alarm is triggered. Guests are advised to use the rangehood when cooking.
=12ptEVICTION OF A GUEST=12ptPhillip Island Off-Track Accommodation may evict a guest or visitors without warning. Guests who are evicted from the apartment will be blacklisted from Phillip Island Off-Track Accommodation and we may choose to notify the police. A guest is subject to such eviction should the following (but not limited to) occur;=10pt§  =12ptIntoxication and unsavoury behaviour=10pt§  =12ptOvercrowding ? when the number of persons in the suite exceeds the capacity (see maximum capacity per suite table)=10pt§  =12ptPhysical or verbal assault towards accommodation representatives, residents or other guests=10pt§  =12ptWilful damage to Phillip Island Off-Track Accommodation property=10pt§  =12ptAny incident for which the police need to be called onto the premises=10pt§  =12ptAny behaviour posing a safety threat to others=10pt§  =12ptIgnoring advice to reduce excessive noise (music or other noise)=10pt§  =12ptThrowing of objects over the balconies or from windows=10pt§  =12ptSmoking within the apartment (a cleaning and deodorizing fine will also apply)
=12ptGUEST COURTESY=12ptFor the comfort of all our guests, we ask that noise is kept to a minimum so everyone can enjoy a peaceful and comfortable stay. We request that any non-registered visitors leave all suites by 23:00 (11pm) each evening. Please also extend this courtesy to our neighbours when entering and exiting the building or car park.
=12ptMAXIMUM CAPACITY PER SUITE=12ptPhillip Island Off-Track Accommodation adheres to the following maximum suite capacities at all times:=12pt =12ptApartment #1 : Maximum people staying = 4, Maximum visitors = 2=12ptApartment #2 : Maximum people staying = 4, Maximum visitors = 2=12ptApartment #3 : Maximum people staying = 4, Maximum visitors = 2=12ptApartment #4 : Maximum people staying = 4, Maximum visitors = 2=12ptApartment #5 : Maximum people staying = 6, Maximum visitors = 2=12pt =12ptAll Visitors must vacate the premises by 11pm or may be considered to be staying which may incur additional charges.
=12ptADDITIONAL GUESTS STAYING IN APARTMETNTS=12ptWhen booking please ensure all guests that will be staying are included in the booking. Upon check in you will be asked to confirm the number of people staying. If additional people are required to stay, adults are charged at $40 per night and children under 12 are $30 per night at the time of check in. =12ptIf additional people are found to be staying without checking in at reception the person who has booked the Apartment will be charged at $100 per person per night for every person who was not on the original booking. Refusal or failure to pay will result in Immediate Eviction.
=12ptINTERNET=12ptComplimentary WIFI internet is available across at Phillip Island Off-Track Accommodation
=12pt =12ptLIMIT OF LIABILITY=12ptWe do our best to ensure your reservation arrangements are satisfactory, however Phillip Island Off-Track Accommodation does not accept any liability whatsoever for any injury damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control including, but not limited to, war, civil disturbance, terrorism, fire, floods, acts of God, acts of Government or of any other authorities, accident to or failure of machinery or equipment, maintenance requirements or industrial action.
=12ptMINIMUM LENGTH OF STAY=12ptA minimum length of stay may apply during high demand or special event periods, as determined by Phillip Island Off-Track Accommodation. If you reserve a suite over such dates (as per the reservation terms and conditions) you agree to stay for the required minimum nights. Any changes or cancellations (within the cancellation period) are subject to a penalty and may result forfeiting of any pre-payments and/or deposits.
=12ptPET POLICY=12ptPhillip Island Off-Track Accommodation does not permit pets at the premises. An animal is considered a breach of your accommodation conditions and you will be asked to leave or remove the animal. Guide dogs are permitted and must have a medallion on their collar with the registration number and the owner must also carry a laminated pass (with the owner and dog?s name). Guide Dogs are required to be harnessed in public areas. Please advise ahead of time if you will be travelling with a Guide Dog.
=12ptPHOTOGRAPHS AND DESCRIPTIONS=12ptWhilst care is taken to ensure that the photos and description of our facilities and services are accurate, these are continually being changed, upgraded, and on occasion, removed from service. If any feature or facility is essential to you in choosing a particular property, we highly recommend speaking to one of our reservation specialists, who will assist in your decision making process and if that feature or facility will be available during your stay. Descriptions are based on information available at the time of publishing and may vary or change at any time. Maps and location photographs are shown for general information only and highlight places in surrounding areas. Actual suites occupied may vary in decor and inclusions from those shown in photographs.
=12ptPHOTO IDENTIFICATION=12ptValid photo identification (ID) matching the name of the main guest within the reservation must be presented at time of check-in/arrival. This is required in order to verify your identity for hotel security purposes. A valid Australian driver?s license, Australian issued proof of age card or an international passport are all acceptable forms of photo identification. As per our privacy policy, any personal information contained on the collected identification will not be on-sold; will be securely stored and carefully disposed of at the end of its usefulness.
=12ptRATES=12ptAll rates are quoted in AU$ (Australian dollars) and are per apartment per night and include 10% goods and services tax (GST). Rates within reservations that have a valid confirmation by Phillip Island Off-Track Accommodation will be honored. Rates that have been quoted are not confirmed until a valid confirmation email has been received from Phillip Island Off-Track Accommodation and therefore subject to change. Phillip Island Off-Track Accommodation reserves the right to amend rates that have been confirmed at incorrect rates due to human or distribution errors.
=12ptRIGHT OF ENTRY=12ptIn the event that the Phillip Island Off-Track Accommodation has a legitimate cause for concern or if the guest has not been seen nor been able to be contacted over a period of time, the apartment may be entered by a accommodation representative to ensure the safety and comfort of all guests is in order.
=12ptRIGHT TO REFUSE ENTRY=12ptPhillip Island Off-Track Accommodation reserves the right to refuse a guest entry to the accommodation for any reason whatsoever including where the guest has engaged in conduct on a previous occasion adverse to the accommodation.
=12ptRUBBISH REMOVAL=12ptRubbish Bins are stored on the ground floor next to the driveway area. All guests are responsible for the removal of their own rubbish on a daily basis. Bags are provided in each suite for this purpose and additional bags are available upon request from housekeeping.
=12ptSECURITY AND LOSS PREVENTION=12ptAll Phillip Island Off-Track Accommodation buildings are secure environments and we do everything possible to ensure security levels are maintained, and we ask that our guests do so as well. However, Phillip Island Off-Track Accommodation takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises.
=12ptSILENT BOOKINGS=12ptSilent bookings, also referred to as ?incognito bookings?, are not accepted. Valid photo identification is required upon arrival and our accommodation system must be able to reference correctly all guests within our accommodation. Guest information is kept secure for post stay auditing purposes and may be provided upon legal demand from the authorities. If you wish to stay under a false name or require your details to be erased from our system after your stay, we regret that this request cannot be actioned and understand that you may choose alternate accommodation where your request can be met.
=12ptSMOKING POLICY=12ptAll apartments at Phillip Island Off-Track Accommodation are non-smoking and smoking in the apartments is not permitted. A $500 Fine will apply to guests who do not adhere to this policy. Some apartments have outdoor balcony areas with ashtrays where smoking is permitted.
=12ptTHIRD PARTY SELLING=12ptPhillip Island Off-Track Accommodation does not permit resale to a third party or for trade purposes without prior consent and/or written agreement. Phillip Island Off-Track Accommodation reserves the right to accept or reject any such reservations. This also applies to group reservations and to negotiated corporate rates that are resold.
=12ptTRAVEL INSURANCE=12ptWe highly recommend all our guests to have an appropriate level of travel insurance. Travel insurance can be arranged by many travel agents.
=12ptUNDER 18 YEARS OF AGE
=12pt All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18. The property has the right to refuse any booking when the legal guardian cannot provide current photo I.D. when requested at check-in.
=12ptSCHOOL LEAVERS
=12pt We reserve the right to reject bookings from School Leavers and/or University Leavers from mid/late November ? Early December as we do not have policies, procedures or resources to meet the unique needs of those attending the annual ?Schoolies? event. If on check in, persons travelling are found to be participating in ?Schoolies? they will NOT be checked in and no refunds will be given.
=12ptNO PARTY POLICY
=12ptPhillip Island Off-Track Accommodation has a strict ?No Party Policy?, and we would not recommend any guests booking an Apartment for a hens, bucks, birthday party or any other private event as you risk being fined and evicted.
=12ptREQUEST POLICY
=12ptAlthough every effort will be made to satisfy any specific requests, we cannot guarantee them. Should you consider the apartment you have booked not suitable, upgrades or relocations can be requested ? subject to availability and at an additional cost. Guests wishing to change rooms after check-in will incur a cleaning fee of the apartment has been used.=12pt